Eden Office accepts full responsibility for faulty workmanship and/or mechanical failure on Eden Office chairs under normal commercial use, for the stated warranty term.
Chair parts will be repaired or replaced free of charge within this period. All warranty related costs will be covered by Eden Office. We are able to arrange freight within New Zealand and where we do so, we will cover the freight charges.
Our warranty applies from the date of despatch from our factory. Date of despatch is located on a label beneath the chair seat.
Repairs undertaken by any other party, or adjustment or tampering with mechanical parts could void the warranty.
Normal commercial use is understood to be 8-10 hours per day. For 24-hour or other extensive use situations a limited-term warranty applies – please enquire.
Please contact Eden Office for further information regarding warranty details.
For products supplied outside of New Zealand please enquire for warranty details.